Shipping Information
Fast, discreet, and reliable shipping to your doorstep.
Shipping Methods
Standard Shipping
Our most popular option, arriving in 3-5 business days.
- Free shipping on orders over $100
- $10 flat rate for orders under $100
- Discreet, unmarked packaging
Express Shipping
Get your order faster with guaranteed 1-2 business day delivery.
- $25 flat rate for all orders
- 1-2 business day guaranteed delivery
- Real-time tracking included
How Our Shipping Process Works
Order Placed
Your order is confirmed and sent to our fulfillment team.
Processing
Your items are carefully selected and packaged with care.
Quality Check
Every order is inspected to ensure accuracy and quality.
Shipped
Your package is handed off to our shipping partner.
In Transit
Track your package in real-time with your tracking number.
Delivered
Your order arrives safely at your doorstep.
Tracking & Insurance
Real-Time Tracking
Every order includes a tracking number. You'll receive an email with tracking information as soon as your package ships. Track your order in real-time to know exactly when it will arrive.
Package Insurance
All orders are automatically insured against loss or damage during transit. If your package is damaged or lost:
- Contact us immediately with photos of damage
- We'll file a claim with the carrier
- Once approved, we'll send a replacement or refund
Frequently Asked Questions
Do you ship internationally?
Currently, we only ship within the United States. International shipping may be available in the future.
What if my order doesn't arrive?
Contact us immediately if your order doesn't arrive within the promised timeframe. We'll investigate with the carrier and either send a replacement or process a refund.
Can I change my shipping address?
Contact us immediately after placing your order. If we haven't shipped yet, we can update your address. Once shipped, you'll need to contact the carrier or we can redirect the package.
How is the packaging?
We use discreet, unmarked packaging. Your products arrive safely in plain boxes with no branding that identifies the contents. Perfect for privacy.